Deliveries and Returns
We are committed to ensuring your wine gets to you in the best condition possible. If you have any questions or issues regarding the delivery of your wines, please contact us at firstname.lastname@example.org
All orders of 24 bottles and over rewards you with Free Shipping Australia Wide. Orders of fewer than 24 bottles attract a $25 box (up to 12 bottles) fee.
Shobbrook Wines customers are from all around Australia and we put a lot of time and effort into making sure that wherever you are, a delivery network is available to get your wines to you in the best way possible.
Shobbrook Wines uses Fast ways couriers to deliver to all States and Territories. All of our Delivery Carriers are committed to providing a high quality parcel service with consistent on-time delivery.
We dispatch within 2-4 working days of receiving your order.
Where do we deliver?
Shobbrook Wines deliver Australia Wide. If your require International delivery, please contact us via email prior to purchase.
We require all our Fast ways couriers to only leave deliveries with a signature. We feel strongly about getting your wine to you in the best possible condition. Leaving Wine unattended and exposed to the elements is unreliable and can be detrimental to the quality of your purchase. If this is not suitable, please contact us to make alternate arrangements prior to purchase.
All deliveries will require a signature on delivery and will not be left unattended. If you are unable to take signed delivery for your parcel, your fast ways Driver will return at least on one more occasion (usually the flowing day) before delivering it to the nearest Fast ways Depot. In this instance a Calling Card will be left with instructions on how to contact your nearest Depo. If Fast ways does not hear from you within 7 days of leaving a Calling Card, they will contact Shobbrook Wines to clarify further action. This may incur a further delivery charge. Please note – wine cannot be delivered to persons under the age of 18. Please consider the above guidelines when nominating your delivery address. Find your nearest Fast ways Depot at www.fastway.com.au